My Business Consulting CV

PROFILE SUMMARY
For 5 years, until 2007, I was an internal business consultant at the UK Government Department of Communities and Local Government. I led and participated in many business change and improvement projects. I was responsible for helping deliver real change through a combination of insight, experience and practical knowledge.

My career prior to that also majored on business improvement. I am confident in leading or participating in teams. I am adaptable; and motivated towards seeking beneficial and lasting organisational change. My overall approach emphasises the need to focus not only on the “hard”, but also on the “soft” management issues - if change is to have the chance of being truly embedded and to provide new organisational capacity for future challenges. I have worked with external consultancies and management at all levels.


QUALIFICATIONS
MBA, UK Open University Business School
Member of Institute of Management Consultancy


KEY SKILLS AREAS
Business Appraisal and Performance
* Business options identification and appraisal.
* Issue clarification and prioritisation.
* Business case review/ development.
* Business planning process review.
* Process mapping, analysis and re-design.

Change Management/ Organisationl Development
* Project Management.
* Client engagement and stakeholder analysis.
* The “case for change”: developing effective change strategies.
* Identification of obstacles to (and catalysts for) change.
* Management climate & aligning culture with business objectives.
* Facilitating workshops & practical change programmes.


EMPLOYMENT SUMMARY
Business Consultant
Feb 2001 to Jan 07, Business Consultancy Unit, DCLG (UK Govt Dept), London

Investors in People Adviser
Nov 99 to Feb 01, Highways Agency, London

Project Leader/ Deputy
1996 – 1999, HR Directorate, DETR HQ, London

Manager
1992 – 1996, Strategy & Corporate Services Directorate, DOE HQ, London

Office Manager
1987 – 1992, Department of Transport & HMIP, Leeds

Trade Union Official
1977 – 1987, Civil and Public Services Association (CPSA, now PCS)

Clerical Officer
1973 – 1977, Department of Transport, Leeds



EMPLOYMENT DETAIL
Business Consultant
Feb 2001 to Jan 07. Business Consultancy Unit, DCLG HQ, London

Recent Assignments (leading or supporting roles)
* Designed and led implementation of an IT-underpinned “New Ways of Working” project for improving HR alignment with business priorities, and radically improving access to new management information. Key outcome: better value from corporate resource deployment.
* Led project to identify options for improving inefficient, multiple-stream grant disbursement regimes. Key outcome: options identified for developing single disbursement IT platform and radical cost savings.
* Led assurance audit and review of Local Government Finance organisation - quality assuring systems and processes underpinning the main local government grant calculation and distribution arrangements. Key outcomes: assurance about processes, and options identified for further improvements.
* Led two projects aimed at defining frameworks for measuring the benefits of an intranet-enabled absence management system; and an internal postings system. Key outcomes: improved focus on key performance metrics; providing foundation for development of re-engineered processes.
* Led local authority housing grant project to scope and define requirements for replacing business critical IT system. Key outcome: basic framework delivered for developing an improved, web-enabled process.
* Led project with the “Business Planning Champion” Board Director. Organising and delivering a series of workshops and papers for critically appraising Departmental business and financial planning processes, and to identify opportunities for improvement.


Investor in People Adviser
Nov 99 to Feb 01. Highways Agency, London
* Provided guidance and designed supporting systems for achieving IiP accreditation. Key outcome: IiP status awarded, Oct 2000.
* Worked with external consultancy on business planning process review.


Project Leader/ Deputy
1996 – 1999 HR Directorate, DETR HQ, London
HR Transformation Program
* Led (or deputised) several major projects aimed at moving the personnel department towards an outsourced, strategic HR management capability.
* Facilitated process analysis workshops, developing State A and State B process maps.
* Led wider communication effort and stakeholder analyses.


Manager
1992 – 1996 Strategy & Corporate Services Directorate, DOE HQ, London
Head of Finance Team - Financial management, budgeting and monitoring for large, diversified Division. Developed and implemented new finance management system - subsequently managed migration to whole of the Strategy and Corporate Services Group.


Office Manager
1987 – 1992 Department of Transport & HMIP, Leeds
Statutory framework for new trunk roads schemes; handling objections; Public Road Inquiries. Led team. Set up back office and admin support systems for the new Integrated Pollution Control regime.


Trade Union Official
1977 – 1987 Civil and Public Services Association (CPSA, now PCS)